Refund & Return Policy

We want every customer to have a positive experience with our products and service. If you experience an issue with your order, please contact our support team and we will work to resolve the matter promptly.

Refund requests must be submitted within 14 days of delivery and may be reviewed on a case-by-case basis. Products marked as final sale, opened consumable items, or used products may not be eligible for return or refund.

Customers are encouraged to contact us directly before initiating a chargeback with their bank or credit card provider. Many issues can be resolved quickly through our customer support team.

Fraudulent chargebacks, unauthorized claims, or abuse of the chargeback process may be disputed with supporting order, shipping, and transaction documentation.